Past Events

Seminar: ICT Outsourcing in Palestine

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Brussels - 31 October 2013

seminar-ICT-outsourcing-palestineA look inside the ASAL premises in Ramallah - Palestine

Impressed by the large number of companies who are outsourcing ICT services to Palestine, BIE and AGORIA felt an information session on the booming Palestinian ICT sector has been long overdue. Under the expert eye of Mr. Gino Nale, Economic Attaché for Brussels and the Walloon region in charge of Israel and Palestine, a number of important actors from the field recently gathered in Brussels to outline the advantages offered by the Palestinian ICT sector, which can count Intel, Cisco, Microsoft, Mellanox, Volvo and Winbod, to name a few, among its satisfied customers. Well aware of the benefits offered by the sector, Mr. Nale also announced he is considering the organization of a trade mission taking Belgian companies to Ramallah for B2B meetings with Palestine ICT companies.

According to AGORIA, the Belgian Federation for the Technology Sector, companies with experience in outsourcing ICT services to Palestine have established an ability to reduce project and management costs, speed up the market entree of their products, reduce the time span and energy needed for developing soft ware projects, ensure a high output quality, provide services to their own organizations as well as to clients very fast, and reduce costs related to education and start up in the framework of new projects.

The reasons that underlie these findings were outlined by Mr. Mohamed Musleh, Business Development Manager at the Palestinian Information Technology Association of Companies (PITA). According to Mr. Musleh, approximately 250 companies are active in the sector, which has a market size of around USD 500 million and accounts for no less than 10% of the GDP. He particularly stressed the high quality of available human resources, as many Palestinian employees in the sector master multiple languages, including English, French and German, enjoyed a high quality education and are extremely motivated to comply with their clients’ demands. Moreover, as a result of their connections with foreign diasporas, Palestinian employees generally are familiar with the European (business) culture.

The floor was then given to Mr. Murad Tahboub, Managing Director at ASAL Technologies, a leading software development house in Ramallah with over 130 engineers offering software development services to the international market. Mr. Tahboub outlined the main services offered by ASAL, which include software development and software QA and testing, local system integration including on-site support and on-line administration support for international company projects' in the Middle East, and hardware design testing and validation.

Among ASALS’ many satisfied customers we can find Cisco International, whose CSR Manager, Mr. Gai Hetzroni, discussed the collaboration between Cisco Systems Israel and ASAL on ANA platform development and testing. Starting out as a corporate social responsibility project, the collaboration quickly developed into a ‘regular’ business relationship, after Cisco having taken note of the efficiency with which ASAL was able to achieve the goals and deadlines set for the project.

Those who have missed out on the seminar should keep an eye on the next edition of our newsletter, which will include a focus on the ICT Sector in Palestina, featuring interviews with experts from the field.

From 15 until 18 December 2013, the 2013 Expotech Technology Week will be taking place in Ramallah and Gaza. Find our more via www.expotech.ps

For now, you can find more information on ICT outsourcing to Palestine via the following links:
ASAL Company Presentation
www.pita.ps
AGORIA – Mogelijkheden voor IT Outsourcing in Palestina
AGORIA – Les Possibilités d’Outsourcing IT en Palestine

Feel free to contact us and get in touch with important actors in the Palestine ICT sector!

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